Billing Assistant

Grade:   LWB 8

Division/Location:   Zone

Reports to:   Senior Billing Assistant

Responsible for:   None

Purpose of the job

To provide plant operation services

Key Duties and Responsibilities

1. Processing paperwork and computer work to update user accounts;
2. Maintaining the water user database through processing meter reading paperwork;
3. Capturing water user debit and credit data into a specialised water billing system;
4. Analysing billing summaries and reports;
5. Generating customer files for new connections
6. Filing water bill documents
7. Building the capacity of Water production in the Board at all levels
8. Demonstrating outstanding commitment to service delivery programs of the Board by personally identifying and reporting water bursts/leakages to the Customer Care Division, of which verifiable repair records shall be tendered to be used as one of the components for assessment during one’s performance appraisal time.

Minimum Academic and Professional Qualifications and Experience

Advanced certificate in Accounting / Diploma in Accounting.

METHOD OF APPLICATION

Interested candidates who meet the above requirements should submit their application letters, copies of certificates and a Curriculum Vitae with details of three traceable referees and a copy of National ID not later than 20^th October 2026 to:

The Chief Executive Officer

Lilongwe Water Board

P.O Box 96

LILONGWE

Those that do not submit copies of certificates will not be considered for shortlisting and only shortlisted applicants will be acknowledged.

Lilongwe Water Board is an Equal Opportunity Employer

Canvassing will Lead to Disqualification