Chisomo Christine Chibwana Customer Care and Public Relations Manager
Chisomo Christine Chibwana is a Communications Specialist with a passion for creating meaningful impact through strategic and effective communication. With a combined 17 years of work experience across various fields, including government institutions, parastatal organizations, and World Bank-funded projects, she has developed a unique skill set that enables her to understand the needs of diverse stakeholders and communicate complex ideas in a clear and compelling manner.

As a PR and customer care practitioner, she has honed her skills in managing relationships with clients, partners, and stakeholders. She understands the importance of building strong and lasting relationships and has a proven track record of delivering excellent customer service. She has also developed a keen understanding of social marketing and behaviour change communication, which has helped her design and implement effective communication strategies that drive positive change.

Her experience in knowledge management has further enhanced her ability to create and disseminate information that is relevant, accessible, and impactful. She believes that knowledge is power and is passionate about creating knowledge-sharing platforms that promote learning and innovation. Throughout her career, she has had the opportunity to work on several World Bank projects, where she has been responsible for developing and implementing communication strategies that support project objectives. She understands the unique challenges and opportunities that come with working in a project-based environment and has developed the skills to manage multiple stakeholders, prioritize tasks, and deliver quality results within tight deadlines.

Overall, Chisomo is a dedicated and passionate professional committed to making a positive impact through effective communication. She is excited to continue her journey of personal and professional growth, and she is confident that her skills, experience, and passion will enable her to make meaningful contributions to any organization or project.